"The serialNo has not been registered"

Recently,some customers get similar message from Launch scanner.

The serialNo has not been registered


Two tips for you if you got the message from Launch CRP123E CRP129E.


>>>1. Try to use the scanner to connect the WIFI from your cellphone, then scan cars.

It should be fixed if you finished step 1


>>>2. Try to Clear cache in settings.Please follow below video to set up it.


No worry, we will replace a new one for you if you did it all but still not working.

9 comments

Adeyemi

Adeyemi

Ijegun ikotun road sebiotimo bustop Number 56a sebiotimo road

brian dunbar

brian dunbar

Serial number not registered message. Scanner now useless
Tried all the suggestions with no avail

Terrance Brown

Terrance Brown

I’m able to return my scanner can’t get no serial no registered

Jovan Lincoln

Jovan Lincoln

Hello. I have the same issue, and I tried everything on your video

Kingbolen

Kingbolen

If you tried both tips you have listed and still the same problem. please return the scanner.Thanks

Mig Dizon

Mig Dizon

Hi,

I tried both tips you have listed and still the same problem. Please help.

Kingbolen

Kingbolen

Hi, we have listed tips in this blog

Kingbolen

Kingbolen

Please contact your cellphone WIFI then update it

Ihor

Ihor

hello, i have the same problem?
im from Ukraine, and the my seller cant do anithing, please help

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