Launch smartlink — a revolutionary product driving the transformation of automotive diagnostic methods

Background of Smartlink Remote Diagnosis:

Purpose of Diagnostic Equipment：
The purpose of diagnostic equipment is to read vehicle faults and data information, helping repair technicians quickly locate vehicle problems. This helps repair technicians improve efficiency in repairing cars, making it an essential tool for repair shops.

User Base of Diagnostic Equipment：
Repair Technicians

Core Elements of Diagnostic Equipment：
As a tool to help repair technicians improve repair efficiency, the core elements mainly focus on how to better assist repair technicians in repairing cars faster.
1: Vehicle Coverage
2: Accuracy of Diagnostic Results
3: Repair Assistance (including repair data queries, repair case displays, repair guidelines, remote assistance, etc.)
4: User Experience (hardware performance, software user experience)

Comparison of traditional remote diagnosis and SmartLink remote diagnosis

Traditional remote diagnostics：

• Diagnostic equipment must be available on the vehicle side
• Diagnostic functionality is limited to locally owned diagnostic equipment
• Generally requires third-party remote desktop control software

SmartLink Remote Diagnostics：

• Only SmartLink interface is required on the vehicle end
• Functionality can be extend by SmartLink B side
• No need to resort to third-party remote desktop control software

SmartLink system components

SmartLink application scenarios

SmartLink applicable customers

SmartLink main features

1.New vehicle remote diagnostic communication technology

As a new vehicle remote diagnostic equipment communication technology, it can support different brands of diagnostic equipment to communicate remotely with the vehicle, including X431 diagnostic equipment, original diagnostic equipment, third-party diagnostic equipment and so on.

2.Supported Brands & Models

Support CAN2.0\CANFD\DOIP and other mainstream vehicle diagnostic protocols, and some models of K-Line protocol, continuously updated... Support 12V and 24V fuel vehicles, new energy vehicles and other vehicle types. Support intelligent recognition, can automatically adapt to most of the CANbus/DoIP protocol models.

3.Support J2534

Support J2534-1 and J2534-2 standard protocols, support CAN2.0/CANFD/K-line and other vehicle protocols, support local and remote diagnostic methods.

Note: The following is for reference only. For details, please refer to the official technical/service websites of the relevant automobile manufacturers.

4.Support with X-431 series diagnostic host

Mainstream X431 diagnostic products have been paired with Smartlink C connector, such as X-431 PAD VII \ X-431 PAD V \ X-431 PRO5, etc. 

SmartLink remote diagnostic connection diagram

Launch J2534 driver download address: Login to the LAUNCH official website: https://en.cnlaunch.com/, and enter the page of the Smartlink series product .

SmartLink Appearance and parameters

How to activate the smartlink remote function

Annual activation plan:Users need to purchase an annual usage point card, which is valid for 1 year from the date of activation. There is no limit to the number of times the smartlink platform can be used.

prepaid activation plan:Users need to purchase a pay-per-use activation point card. After the points are used up, they can continue to purchase a recharge card or switch to annual use.

How SmartLink C users start smartlink remote

1.Contact a technician to post a remote diagnostic request

Mode 1: Connection code

After the device is connected to the network, a connection code is automatically generated, which can be sent to the technician to quickly establish a remote connection

Mode 2: Publish on the platform

On the platform, you can specify the technician to release the reservation, or publicly release it for all technicians to see.

2.SmartLink C connects to vehicle and network

Turn the ignition on Connect SmartLink C to vehicle OBD-II diagnostic interface Connect to wired network or set up WLAN

Note:Remote diagnostic operation can be started when the remote technician is ready to connect.

How the Smartlink B users provide remote diagnostic services

1.Creating a Remote Connection

Mode 1: Created by Connection Code.The SmartLink B user obtains a connection code from a carside user and creates a remote connection on the SmartLink platform.

Mode 2: Created by Appointment or Open Demand

2.the Smartlink B power on, connects to the network and diagnosis devices

3.Start remote diagnostic

Once the connection is ready, you can operate the diagnostic device to start remote diagnosis.the online status of the devices, vehicle voltage, network delay can be shown on the Smartlink platform.

4.End remote diagnostic connect

After the remote diagnosis is completed, enter the test results to end the task.