How to use a Launch scanner

Hallo. wo bekomme ich die ganen Downlad her,für das S 500.

I got a CReader VII+ for christmas , went to the website to register There are no downloads for the VII+ it stops at VI. Also went dbscar.com same website, I’m very confused. Got a note from Amazon saying there could be problems with the download and to contact them directly but no address for LaunchDirect website, it comes up as dbscar.com. The note also said they could also supply the download info.

Tried order a 909E scanner but could not enter credit card info or know the pass code to get the $ 40.00 discount.