Recently,some customers got message "load logo fail" when they first time to use Ediag scanner like YA101,YA201,YA301,YA401 etc...
No worry,Just need to download new software on computer and update it via USB cable.
Here is the Ediag OBD2 scanner update software download link
When you downloaded the software on computer,just need to move the software to scanner memory.Easy to update within 2 munites!!!